Realtime Eligibility High Failure Rate - BCBS Kansas City Administrative Services of Kansas (ASK)

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.

Posted Jul 03, 2025 - 16:50 EDT

Monitoring

BCBS Kansas City Administrative Services of Kansas (ASK) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Jul 03, 2025 - 15:48 EDT

Investigating

A high failure rate of 36% has been detected for BCBS Kansas City Administrative Services of Kansas (ASK).

Posted Jul 03, 2025 - 15:46 EDT

This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Kansas City Administrative Services of Kansas (ASK)).