Realtime Eligibility High Failure Rate - BCBS Illinois

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 14, 2025 - 13:00 EST

Monitoring

BCBS Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 11:58 EST

Investigating

A high failure rate of 11% has been detected for BCBS Illinois.
Posted Nov 14, 2025 - 11:52 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Illinois).