Realtime Eligibility High Failure Rate - BCBS South Carolina
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted May 15, 2024 - 21:18 EDT
Monitoring
BCBS South Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 15, 2024 - 20:16 EDT
Investigating
A high failure rate of 18% has been detected for BCBS South Carolina.
Posted May 15, 2024 - 20:12 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS South Carolina).