Realtime Eligibility High Failure Rate - BCBS Arizona

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Mar 21, 2025 - 11:32 EDT

Monitoring

BCBS Arizona now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 21, 2025 - 10:28 EDT

Investigating

A high failure rate of 30% has been detected for BCBS Arizona.
Posted Mar 21, 2025 - 10:16 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Arizona).