Realtime Eligibility High Failure Rate - BCBS Arkansas

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 12, 2026 - 19:12 EST

Monitoring

BCBS Arkansas now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 18:10 EST

Investigating

A high failure rate of 20% has been detected for BCBS Arkansas.
Posted Jan 12, 2026 - 18:04 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Arkansas).