Realtime Eligibility High Failure Rate - BCBS Arizona

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Oct 20, 2025 - 02:48 EDT

Monitoring

BCBS Arizona now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Oct 20, 2025 - 01:46 EDT

Investigating

A high failure rate of 30% has been detected for BCBS Arizona.
Posted Oct 20, 2025 - 01:40 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Arizona).