Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Aug 03, 2026 - 01:48 EDT

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Aug 03, 2026 - 00:46 EDT

Investigating

A high failure rate has been detected for 9 Medicare payer(s).

Medicare Maryland Part B is failing at 13.98%
Medicare DC Part B is failing at 14.67%
Medicare New Jersey Part B is failing at 16.67%
Medicare Indiana Part B is failing at 12.5%
Medicare Pennsylvania Part B is failing at 14.29%
Medicare Florida Part B is failing at 33.33%
Medicare Tennessee Part B is failing at 16.67%
Medicare Colorado Part B is failing at 50%
Medicare Wyoming Part B is failing at 50%
Posted Aug 03, 2026 - 00:40 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).