Realtime Eligibility High Failure Rate - Medicaid DC

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Oct 20, 2025 - 01:18 EDT

Monitoring

Medicaid DC now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Oct 20, 2025 - 00:16 EDT

Investigating

A high failure rate of 61% has been detected for Medicaid DC.
Posted Oct 20, 2025 - 00:03 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid DC).