Realtime Eligibility High Failure Rate - Johns Hopkins Healthcare (EHP/Priority Partners)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.

Posted Apr 08, 2025 - 04:34 EDT

Monitoring

Johns Hopkins Healthcare (EHP/Priority Partners) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Apr 08, 2025 - 03:32 EDT

Investigating

A high failure rate of 53% has been detected for Johns Hopkins Healthcare (EHP/Priority Partners).

Posted Apr 08, 2025 - 03:20 EDT

This incident affected: Realtime Eligibilty Payer Connectivity and Response (Johns Hopkins Healthcare (EHP/Priority Partners)).