Realtime Eligibility High Failure Rate - BCBS North Carolina
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 28, 2024 - 23:06 EDT
Monitoring
BCBS North Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 28, 2024 - 22:04 EDT
Investigating
A high failure rate of 20% has been detected for BCBS North Carolina.
Posted Apr 28, 2024 - 21:58 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS North Carolina).