Realtime Eligibility High Failure Rate - BCBS Rhode Island

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Apr 13, 2026 - 01:12 EDT

Monitoring

BCBS Rhode Island now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 13, 2026 - 00:10 EDT

Update

Availity continues to monitor the status of this connection. Updates will be posted as additional information is known.
Posted Apr 12, 2026 - 00:28 EDT

Update

Availity continues to monitor the status of this connection. Updates will be posted as additional information is known.
Posted Apr 11, 2026 - 00:28 EDT

Investigating

A high failure rate of 12% has been detected for BCBS Rhode Island.
Posted Apr 10, 2026 - 00:26 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Rhode Island).