Realtime Eligibility High Failure Rate - BCBS Illinois

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 14:22 EST

Monitoring

BCBS Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 13:20 EST

Investigating

A high failure rate of 53% has been detected for BCBS Illinois.
Posted Nov 14, 2025 - 13:14 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Illinois).