Realtime Eligibility High Failure Rate - Medicare
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted May 15, 2024 - 22:52 EDT
Monitoring
Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 15, 2024 - 21:50 EDT
Investigating
A high failure rate has been detected for 2 Medicare payer(s).

Medicare Texas is failing at 33.33%
Medicare South California is failing at 50%
Posted May 15, 2024 - 21:44 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).