Realtime Eligibility High Failure Rate - BS California

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Sep 16, 2025 - 02:56 EDT

Monitoring

BS California now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Sep 16, 2025 - 01:54 EDT

Investigating

A high failure rate of 17% has been detected for BS California.
Posted Sep 16, 2025 - 01:50 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BS California).