Realtime Eligibility High Failure Rate - BCBS Alabama

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted May 19, 2026 - 10:18 EDT

Monitoring

BCBS Alabama now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 19, 2026 - 09:16 EDT

Investigating

A high failure rate of 14% has been detected for BCBS Alabama.
Posted May 19, 2026 - 08:18 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Alabama).