Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jun 16, 2025 - 12:06 EDT

Monitoring

Availity continues to monitor the status of this connection. Updates will be posted as additional information is known.
Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jun 16, 2025 - 11:06 EDT

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

Medicare Colorado Part B is failing at 12.5%
Posted Apr 08, 2025 - 13:54 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).