Realtime Eligibility High Failure Rate - Medicaid Virginia

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Mar 21, 2025 - 16:30 EDT

Monitoring

Medicaid Virginia now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 21, 2025 - 15:28 EDT

Investigating

A high failure rate of 10% has been detected for Medicaid Virginia.
Posted Mar 21, 2025 - 15:26 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Virginia).