Realtime Eligibility High Failure Rate - BCBS South Carolina

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Oct 20, 2025 - 01:56 EDT

Monitoring

BCBS South Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Oct 20, 2025 - 00:54 EDT

Investigating

A high failure rate of 27% has been detected for BCBS South Carolina.
Posted Oct 19, 2025 - 10:56 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS South Carolina).