Realtime Eligibility High Failure Rate - BCBS Kansas

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted May 19, 2026 - 18:02 EDT

Monitoring

BCBS Kansas now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 19, 2026 - 17:02 EDT

Investigating

A high failure rate of 70% has been detected for BCBS Kansas.
Posted May 19, 2026 - 15:38 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Kansas).