Realtime Eligibility High Failure Rate - Meritain Health

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 14, 2025 - 14:16 EST

Monitoring

Meritain Health now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 13:14 EST

Investigating

A high failure rate of 17% has been detected for Meritain Health.
Posted Nov 14, 2025 - 13:10 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Meritain Health).