Realtime Eligibility High Failure Rate - Medicaid Maryland DHMH

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jul 03, 2025 - 18:44 EDT

Monitoring

Medicaid Maryland DHMH now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jul 03, 2025 - 17:44 EDT

Investigating

A high failure rate of 25% has been detected for Medicaid Maryland DHMH.
Posted Jul 03, 2025 - 17:38 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Maryland DHMH).