Realtime Eligibility High Failure Rate - Ambetter from Buckeye Health Plan (Marketplace)

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.

Posted Jan 13, 2026 - 01:12 EST

Monitoring

Ambetter from Buckeye Health Plan (Marketplace) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Jan 13, 2026 - 00:10 EST

Investigating

A high failure rate of 18% has been detected for Ambetter from Buckeye Health Plan (Marketplace).

Posted Jan 13, 2026 - 00:06 EST

This incident affected: Realtime Eligibilty Payer Connectivity and Response (Ambetter from Buckeye Health Plan (Marketplace)).