Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Aug 03, 2026 - 07:02 EDT

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Aug 03, 2026 - 06:02 EDT

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

Medicare Virginia Part B is failing at 77.78%
Posted Aug 03, 2026 - 05:58 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).