Realtime Eligibility High Failure Rate - BCBS North Carolina

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted May 19, 2026 - 16:06 EDT

Monitoring

BCBS North Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 19, 2026 - 15:04 EDT

Investigating

A high failure rate of 13% has been detected for BCBS North Carolina.
Posted May 19, 2026 - 14:58 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS North Carolina).