Realtime Eligibility High Failure Rate - Medicaid Illinois

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Dec 08, 2025 - 18:46 EST

Monitoring

Medicaid Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Dec 08, 2025 - 17:44 EST

Investigating

A high failure rate has been detected for 1 Medicaid Illinois payer(s).
Posted Dec 08, 2025 - 17:42 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Illinois).