Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 14:48 EST

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 13:46 EST

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

Medicare Illinois Part B is failing at 16.67%
Posted Nov 14, 2025 - 13:42 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).