Realtime Eligibility High Failure Rate - BCBS Tennessee

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jan 12, 2026 - 17:32 EST

Monitoring

BCBS Tennessee now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 16:30 EST

Investigating

A high failure rate of 27% has been detected for BCBS Tennessee.
Posted Jan 12, 2026 - 16:26 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Tennessee).