Realtime Eligibility High Failure Rate - BCBS North Carolina

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 12:12 EST

Monitoring

BCBS North Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 11:10 EST

Investigating

A high failure rate of 12% has been detected for BCBS North Carolina.
Posted Nov 14, 2025 - 11:08 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS North Carolina).