Realtime Eligibility High Failure Rate - Medicaid Delaware

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 20, 2026 - 11:40 EST

Monitoring

Medicaid Delaware now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 20, 2026 - 10:38 EST

Investigating

A high failure rate of 57% has been detected for Medicaid Delaware.
Posted Jan 20, 2026 - 10:34 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Delaware).