Realtime Eligibility High Failure Rate - Ambetter from Buckeye Health Plan (Marketplace)

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.

Posted Nov 04, 2025 - 17:10 EST

Monitoring

Ambetter from Buckeye Health Plan (Marketplace) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Nov 04, 2025 - 16:08 EST

Investigating

A high failure rate of 20% has been detected for Ambetter from Buckeye Health Plan (Marketplace).

Posted Nov 04, 2025 - 16:02 EST

This incident affected: Realtime Eligibilty Payer Connectivity and Response (Ambetter from Buckeye Health Plan (Marketplace)).