Realtime Eligibility High Failure Rate - BCBS Kansas City Administrative Services of Kansas (ASK)
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 12:00 EST
Monitoring
BCBS Kansas City Administrative Services of Kansas (ASK) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 10:58 EST
Investigating
A high failure rate of 21% has been detected for BCBS Kansas City Administrative Services of Kansas (ASK).
Posted Nov 20, 2024 - 10:52 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Kansas City Administrative Services of Kansas (ASK)).