Realtime Eligibility High Failure Rate - BCBS Arizona

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 15:28 EST

Monitoring

BCBS Arizona now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 14:28 EST

Investigating

A high failure rate of 17% has been detected for BCBS Arizona.
Posted Nov 14, 2025 - 14:24 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Arizona).