Realtime Eligibility High Failure Rate - BCBS Kansas City Administrative Services of Kansas (ASK)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.

Posted Apr 08, 2025 - 10:04 EDT

Monitoring

BCBS Kansas City Administrative Services of Kansas (ASK) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Apr 08, 2025 - 08:56 EDT

Investigating

A high failure rate of 27% has been detected for BCBS Kansas City Administrative Services of Kansas (ASK).

Posted Apr 08, 2025 - 08:52 EDT

This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Kansas City Administrative Services of Kansas (ASK)).