Realtime Eligibility High Failure Rate - Medicaid Virginia

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jan 20, 2026 - 15:18 EST

Monitoring

Medicaid Virginia now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 20, 2026 - 14:16 EST

Investigating

A high failure rate of 18% has been detected for Medicaid Virginia.
Posted Jan 20, 2026 - 14:14 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Virginia).