Realtime Eligibility High Failure Rate - BCBS Rhode Island

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 13, 2026 - 12:14 EST

Monitoring

BCBS Rhode Island now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 13, 2026 - 11:12 EST

Investigating

A high failure rate of 10% has been detected for BCBS Rhode Island.
Posted Jan 13, 2026 - 00:24 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Rhode Island).