Realtime Eligibility High Failure Rate - TriCare
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted May 15, 2024 - 20:00 EDT
Monitoring
TriCare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 15, 2024 - 19:00 EDT
Investigating
A high failure rate has been detected for 1 TriCare payer(s).

Tricare East is failing at 25%
Posted May 15, 2024 - 18:52 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (TriCare).