Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 12:12 EST

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 11:10 EST

Investigating

A high failure rate has been detected for 2 Medicare payer(s).

Medicare Colorado Part B is failing at 20%
Medicare Georgia Part B is failing at 25%
Posted Nov 14, 2025 - 11:06 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).