Realtime Eligibility High Failure Rate - Meritain Health

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Dec 04, 2025 - 12:10 EST

Monitoring

Meritain Health now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Dec 04, 2025 - 11:08 EST

Investigating

A high failure rate of 12% has been detected for Meritain Health.
Posted Dec 04, 2025 - 10:42 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Meritain Health).