Realtime Eligibility High Failure Rate - BCBS Michigan

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jan 20, 2026 - 13:40 EST

Monitoring

BCBS Michigan now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 20, 2026 - 12:38 EST

Investigating

A high failure rate of 20% has been detected for BCBS Michigan.
Posted Jan 20, 2026 - 12:32 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Michigan).