Realtime Eligibility High Failure Rate - BCBS Nebraska

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jul 03, 2025 - 15:12 EDT

Monitoring

BCBS Nebraska now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jul 03, 2025 - 14:10 EDT

Investigating

A high failure rate of 20% has been detected for BCBS Nebraska.
Posted Jul 03, 2025 - 14:06 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Nebraska).