Realtime Eligibility High Failure Rate - Medicaid Ohio

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Feb 02, 2026 - 17:40 EST

Monitoring

Medicaid Ohio now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Feb 02, 2026 - 16:38 EST

Investigating

A high failure rate of 17% has been detected for Medicaid Ohio.
Posted Feb 02, 2026 - 16:36 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Ohio).