Realtime Eligibility High Failure Rate - Advantage (Centene)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Mar 21, 2025 - 08:08 EDT

Monitoring

Advantage (Centene) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 21, 2025 - 07:08 EDT

Investigating

A high failure rate of 11% has been detected for Advantage (Centene).
Posted Mar 21, 2025 - 06:10 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Advantage (Centene)).