Realtime Eligibility High Failure Rate - BS California

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Sep 15, 2025 - 22:14 EDT

Monitoring

BS California now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Sep 15, 2025 - 21:12 EDT

Investigating

A high failure rate of 24% has been detected for BS California.
Posted Sep 15, 2025 - 21:08 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BS California).