Realtime Eligibility High Failure Rate - BCBS North Carolina

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Feb 02, 2026 - 20:12 EST

Monitoring

BCBS North Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Feb 02, 2026 - 19:10 EST

Investigating

A high failure rate of 14% has been detected for BCBS North Carolina.
Posted Feb 02, 2026 - 19:08 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS North Carolina).