Realtime Eligibility High Failure Rate - BCBS Tennessee

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Mar 21, 2025 - 15:08 EDT

Monitoring

BCBS Tennessee now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 21, 2025 - 14:06 EDT

Investigating

A high failure rate of 10% has been detected for BCBS Tennessee.
Posted Mar 21, 2025 - 13:52 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Tennessee).