Realtime Eligibility High Failure Rate - BCBS Rhode Island

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Feb 04, 2026 - 09:08 EST

Monitoring

BCBS Rhode Island now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Feb 04, 2026 - 08:06 EST

Investigating

A high failure rate of 17% has been detected for BCBS Rhode Island.
Posted Feb 04, 2026 - 00:24 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Rhode Island).