Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 06:26 EDT

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Oct 20, 2025 - 05:24 EDT

Investigating

A high failure rate has been detected for 8 Medicare payer(s).

Medicare Texas Part B is failing at 54.76%
Medicare Maryland Part B is failing at 88.24%
Medicare Florida Part B is failing at 87.5%
DMERC Region C is failing at 25%
Medicare Indiana Part B is failing at 75%
Medicare Pennsylvania Part B is failing at 50%
Medicare South Carolina Part B is failing at 100%
Medicare Illinois Part B is failing at 100%
Posted Oct 20, 2025 - 03:48 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).