Realtime Eligibility High Failure Rate - BCBS Texas

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 12, 2026 - 23:16 EST

Monitoring

BCBS Texas now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 22:14 EST

Investigating

A high failure rate of 10% has been detected for BCBS Texas.
Posted Jan 12, 2026 - 22:04 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Texas).