Realtime Eligibility High Failure Rate - BCBS Michigan (Medicare Advantage)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Feb 04, 2026 - 06:56 EST

Monitoring

BCBS Michigan (Medicare Advantage) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Feb 04, 2026 - 05:54 EST

Investigating

A high failure rate of 17% has been detected for BCBS Michigan (Medicare Advantage).
Posted Feb 04, 2026 - 05:52 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Michigan (Medicare Advantage)).