Realtime Eligibility High Failure Rate - BCBS Arizona

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 08, 2025 - 12:18 EDT

Monitoring

BCBS Arizona now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 08, 2025 - 11:16 EDT

Investigating

A high failure rate of 13% has been detected for BCBS Arizona.
Posted Apr 08, 2025 - 11:14 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Arizona).